Closing the Gap: Areti Health Launches on IQVIA's clinicalresearch.com

Beginning with a Heart Failure study on June 4, the integration turns patient interest into a confirmed appointment, without a manual handoff.

Enrollment velocity data almost never captures what actually slows studies down. The delay isn't identifying interested patients, it's everything that happens after. A patient engages, expresses interest, submits a form. Then someone has to follow up, locate an open site, confirm appointment availability, and manually get a visit on the calendar. Each step in that sequence is a chance for the interest to expire before the enrollment ever happens.

Starting June 4, Areti Health is live on IQVIA's clinicalresearch.com, beginning with a Heart Failure study. The integration is built to collapse that sequence.

What the integration does

Rather than capturing patient interest and passing a lead downstream, Areti connects directly into IQVIA's Referral Hub. When a patient engages through clinicalresearch.com, they're routed automatically to participating sites, no human routing step in between. Real-time appointment availability is surfaced in that same flow, and visits are booked directly. The patient commits before the interest fades.

From there, Areti's agentic follow-up keeps the pipeline intact — proactive, automated outreach designed to raise conversion rates and reduce no-shows for the sites receiving those patients.

Most recruitment tooling delivers the top of the funnel and calls it done. What happens in the gap between first contact and confirmed visit determines whether enrollment actually moves.

How Areti earned a place on the platform

Landing on clinicalresearch.com required clearing IQVIA's full vendor qualification process, including a full IT security review. For sponsors and sites accountable for patient data and regulatory compliance, that clearance is a signal worth noting. It reflects the standard of operational diligence that clinical research professionals apply to every other critical decision in a study.

The integration was also built jointly with IQVIA's IT team with repeatable deployment as a design requirement. A solution architected for a single study isn't worth much to an ecosystem as large as IQVIA's platform. This one can be activated quickly across any study on clinicalresearch.com.

What this opens up

The Heart Failure study is the first deployment of a model built to scale. For sponsors running studies through clinicalresearch.com, the path from interested patient to confirmed appointment becomes shorter, with fewer manual dependencies and less pressure on coordinator bandwidth at the site level. For sites, that means patients who arrive more prepared and more committed.

Most recruitment tooling delivers the top of the funnel and calls it done. What happens in the gap between first contact and confirmed visit determines whether enrollment actually moves. This integration is built for that gap.

To learn more about Areti Health's patient engagement platform, visit aretihealth.com.

See it run on your protocol.

A 20-minute call is enough to walk through your enrollment plan and show how Areti would plug into your workflow — on IQVIA's clinicalresearch.com or anywhere else.