Say yes to more studies — without burning your coordinators.
Areti is the 24/7 patient coordinator on your team. Pre-screens referrals before they hit your inbox, schedules into your calendars, and follows up automatically — so your coordinators can focus on visits, not chasing leads.
Sites have more studies than coordinators. Something has to give.
Every site we talk to says the same thing: the protocols keep coming, the calendars keep filling, and the coordinator pool isn't growing. Most sites have 5–8 active studies per coordinator. The first thing that suffers is referral conversion — qualified candidates fall through the cracks because nobody can call them back fast enough.
The usual fix — adding headcount — is slow, expensive, and competitive. Coordinator hiring takes 60–90 days at most sites, and the new hire spends another 30 days getting trained on each protocol. Meanwhile, the sponsor wants enrollment numbers next week.
Areti adds a 24/7 coordinator to your team that handles intake, eligibility, and scheduling — so when a coordinator opens their inbox at 9 am, the queue is pre-qualified candidates with calendar slots already proposed. Visits, not lead-chasing.
Four things you'll feel in the first week.
Built for the work coordinators actually do — not adapted from a sales chatbot.
Pre-screens referrals before they hit your inbox
Eligibility, contraindications, and basic intake handled by the AI Coordinator. Your team only sees candidates who already qualify — no more "is this person on study X-medication?"
- Protocol-specific eligibility logic
- EMR & chart pre-check (with consent)
- Auto-reply to ineligible patients with empathy
24/7 coverage, in 22 languages
Patients respond when they have a minute — 11 pm, Saturday morning, between meetings. Areti picks up the conversation immediately and continues it in their preferred language and channel.
- SMS, email, web, and voice — same conversation
- 22 languages out of the box, no vendor needed
- Empathic responses, not robotic
Plugs into your CTMS & EMR
Pre-built connectors for the systems your team already uses. Patients land in your CTMS as qualified candidates with notes attached. Your coordinator's first action is opening the chart, not creating it.
- RealTime, CRIO, Clinical Conductor, ClinSpark native connectors
- Epic, Cerner, athenahealth EMR integration
- Calendar sync via Nylas (Google, Outlook, Office 365)
White-glove onboarding in 7 days
From signed BAA to first qualified patient in a week. Your team meets with our solutions engineer for one hour to map the workflow; we handle protocol setup, integrations, and team training.
- Solutions engineer assigned to your site
- Protocol setup & eligibility logic done for you
- Training session for coordinators (45 min)
See it run on the studies you're enrolling now.
Bring two protocols you're working on — we'll show how the Coordinator would handle each, including the eligibility logic and your CTMS handoff.
What site teams measure.
…game-changer for Elite. Their strategic operational excellence and commitment to quality have elevated our clinical trial execution. Areti Health isn't just a service provider, they're a trusted partner.
We are ecstatic with the quality of patients screened and enrollment speed.
TKL Research: faster screening, higher-quality enrollment.
TKL Research deployed Areti's AI Coordinator across active studies to accelerate patient screening and enrollment. The Coordinator pre-qualifies referrals before they reach site staff, then schedules screening visits directly. Replace this paragraph with the real case copy from the AI Background folder.
Hand the lead-chasing to a coordinator that doesn't sleep.
Live in 7 days. Pre-screened candidates only. Your CTMS handoff handled.